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2-factor-authentication-faqs [2019/03/18 14:19]
serbizadmin 		2-factor-authentication-faqs [2020/06/13 15:10] (current)
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 ====== 2-Factor Authentication FAQs ====== ====== 2-Factor Authentication FAQs ======
   * **I couldn't log in. I might have missed my authentication window. How do I re-attempt at registration?**   * **I couldn't log in. I might have missed my authentication window. How do I re-attempt at registration?**
-  - Register your QR code again with another phone that has a google authenticator in it. Please see attached image for your QR code.+  - Register your QR code again with another phone that has a google authenticator in it. 
   - After QR code registration, check if both phone produces the same token code.   - After QR code registration, check if both phone produces the same token code.
   - If by any case they did not produce the same token code, update your phone's Time and Date settings then reboot it.   - If by any case they did not produce the same token code, update your phone's Time and Date settings then reboot it.
   - If all else fails, you can click the "Resend token to your email instead?" link in the login Page, right below the Token code field.   - If all else fails, you can click the "Resend token to your email instead?" link in the login Page, right below the Token code field.
 +\\
 +\\
 +**See Also**
 +  * [[2-factor-authentication]]
Last modified: 2020/06/13 15:11