This is an old revision of the document!
To say that a site is unaccessible is hardly helpful to its administrators. Please help us address the issue head on by using the following tips:
1. Run a traceroute from your commandline and from an independent site.
From the command line of your computer, run on Windows
tracert myportal.upou.edu.ph
on Mac or Linux
traceroute myportal.upou.edu.ph
Please send the whole result to [email protected]
From an independent site like network-tools.com, a traceroute result would look like this
In both cases, both traceroute instances suggest that MyPortal is reachable. In the event that your local traceroute fails but the one from third-party works, please report the issue to your local Internet service provider.