moodLearning Wiki

Trace:

Differences

This shows you the differences between two versions of the page.

Link to this comparison view

Next revision 		Previous revision
2-factor-authentication-faqs [2019/03/18 14:18]
serbizadmin created 		2-factor-authentication-faqs [2020/06/13 15:10] (current)
Line 1: Line 1:
 ====== 2-Factor Authentication FAQs ====== ====== 2-Factor Authentication FAQs ======
   * **I couldn't log in. I might have missed my authentication window. How do I re-attempt at registration?**   * **I couldn't log in. I might have missed my authentication window. How do I re-attempt at registration?**
-  - Register your QR code again with another phone that has a google  +  - Register your QR code again with another phone that has a google authenticator in it.  
-authenticator in it. Please see attached image for your QR code. +  - After QR code registration, check if both phone produces the same token code. 
-  - After QR code registration, check if both phone produces the same  +  - If by any case they did not produce the same token code, update your phone's Time and Date settings then reboot it. 
-token code. +  - If all else fails, you can click the "Resend token to your email instead?" link in the login Page, right below the Token code field. 
-  - If by any case they did not produce the same token code, update your  +\\ 
-phone's Time and Date settings then reboot it. +\\ 
-  - If all else fails, you can click the "Resend token to your email  +**See Also** 
-instead?" link in the login Page, right below the Token code field.+  * [[2-factor-authentication]]
Last modified: 2020/06/13 15:11