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Troubleshooting Zotero

Just like any other app, Zotero has its quirks. Here are some, and how you might want to deal with them. At best, these are little annoyances that some people will just have to put up with.

Error Occured, Restart Zotero

This may happen when you open Zotero:


It has something to do, among others, with Javascript not loading properly. Well, it says restart Zotero! Not exactly troubleshooting. It's just that you wish the trooble to go away.

Zotfile Error


This means you have synced attachments that are on different folders. This is eventually unavoidable as you work from different computers with Zotero installation.

Non-solution solution: try to be as consistent as possible with your storage space. A cloud-based storage accessible from all computers with your Zotero installation might work.

Of course you have the following option


under Preferences | Files and Folders. But the proviso ““as long as the file structure within the base directory remains the same” is easier said than done, especially as you use different devices with different operating systems (OS).

Error Occured


No explanation given by Zotero. It just occured. So just yield: re-start Zotero!

Error Updating Document


This comes with the use of the Zotero plugin for MS Word, when a citation (footnote or endnote) is entered into the document.

The “clean” solution here is just to restart Zotero stand-alone and then MS Word.