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troubleshooting-tips-webinar-presentations [2020/08/06 15:40]
serbizadmin 		troubleshooting-tips-webinar-presentations [2020/08/07 14:43] (current)
serbizadmin
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 ====== Troubleshooting Tips - Webinar Presentations ====== ====== Troubleshooting Tips - Webinar Presentations ======
   * Issue: the audio is not working with the video   * Issue: the audio is not working with the video
-Solution: Properly share your screen with video playing.  +Solution: Properly share your screen to play the video.  
-  - Click the Share Screen button in the toolbar.  +  - Click on the Share Screen button in the toolbar. \\ {{ ::sharescreen.png?nolink&400 |}}\\ 
-  - Check the box to Share Computer Sound at the bottom of the Share popup window. \\ {{ ::check-sound-settings.png?nolink&600 |}} \\ \\ +  - Check the box to **Share Computer Sound** at the bottom of the Share popup window. If you're going to share a video clip, also check the **Optimize Screen Share for Video Clip.**  \\ {{ ::zoom-optioned-enabled.png?nolink&400 |}}  \\ Make sure your volume is on an appropriate level.\\ {{ ::check-sound-settings.png?nolink&600 |}}
-  - k +
-Check audio settings. On VLC, they should be something like this: \\ \\ +
-{{ ::zoom-optioned-enabled.png?nolink&400 |}} +
- +
-{{ ::check-sound-settings.png?nolink&600 |}} \\ \\ +
-Make sure also that these options are enabled on your Zoom client: \\+
 \\ \\
  
Last modified: 2020/08/06 15:40