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troubleshooting-tips-webinar-presentations [2020/08/07 08:57]
serbizadmin
troubleshooting-tips-webinar-presentations [2020/08/07 22:43] (current)
serbizadmin
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   * Issue: the audio is not working with the video   * Issue: the audio is not working with the video
 Solution: Properly share your screen to play the video.  Solution: Properly share your screen to play the video. 
-  - Click the Share Screen button in the toolbar. \\{{ ::sharescreen.png?nolink&400 |}}\\+  - Click on the Share Screen button in the toolbar. \\ {{ ::sharescreen.png?nolink&400 |}}\\
   - Check the box to **Share Computer Sound** at the bottom of the Share popup window. If you're going to share a video clip, also check the **Optimize Screen Share for Video Clip.**  \\ {{ ::zoom-optioned-enabled.png?nolink&400 |}}  \\ Make sure your volume is on an appropriate level.\\ {{ ::check-sound-settings.png?nolink&600 |}}   - Check the box to **Share Computer Sound** at the bottom of the Share popup window. If you're going to share a video clip, also check the **Optimize Screen Share for Video Clip.**  \\ {{ ::zoom-optioned-enabled.png?nolink&400 |}}  \\ Make sure your volume is on an appropriate level.\\ {{ ::check-sound-settings.png?nolink&600 |}}
 \\ \\