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network-diagnostic-tips [2016/07/15 10:03] serbizadmin |
network-diagnostic-tips [2020/06/13 15:10] |
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| - | ====== Network Diagnostic Tips ====== | ||
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| - | To say that a site is unaccessible is hardly helpful to its administrators. Please help us address the issue head on by using the following tips: | ||
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| - | **1. Run a traceroute from your commandline and from an independent site.**\\ | ||
| - | From the command line of your computer, run on **Windows** \\ | ||
| - | tracert myportal.upou.edu.ph | ||
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| - | on **Mac** or **Linux**\\ | ||
| - | traceroute myportal.upou.edu.ph | ||
| - | {{ :: | ||
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| - | Please send the whole result to [email protected]\\ | ||
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| - | From an independent site like [[http:// | ||
| - | {{ :: | ||
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| - | In both cases, both traceroute instances suggest that MyPortal is reachable. In the event that your local traceroute fails but the one from third-party works, please report the issue to your local Internet service provider.\\ | ||
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