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lms-helpdesk [2020/01/27 07:42] ktiamzon |
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| - | ====== LMS Helpdesk ====== | ||
| - | Within a moodLearning-supported learning management system (LMS), this Helpdesk facilitates the resolutions of issues and concerns from users. | ||
| - | Help desk view for administrator and/or help desk answerer. | ||
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| - | This is where the administrator and/or help desk answerer can search for a question based on its status assigned to any answerer. | ||
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| - | Here you can see that the administrator search for questions with status " | ||
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| - | Once the administrator click on one of the questions listed, this screen wil appear. Here, the answerer can reply to the question, assign a helper, add a watcher, and tag the question. | ||
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| - | The administrator and/or answerer can reply to the question by clicking the "Reply to question" | ||
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| - | This will open a new page with the " | ||
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| - | {{tag>" | ||