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- | ====== SerbizHub Helpdesk User Tips ====== | ||
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- | ====== Tips for the Staff ====== | ||
- | ====== SMS ====== | ||
- | * Messages sent through SMS are indicated as relayed messages from a sending number through a SerbizHub email. | ||
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- | {{ :: | ||
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- | To reply to a SMS message, just click on the message and write your reply like any other ticket on the Helpdesk. | ||
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- | As the phone number of the sender is supplied, the staff may reply and call the sender, depending on your organization' | ||
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- | ======Priorities ====== | ||
- | For some organizations, | ||
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- | {{ :: | ||
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