moodLearning Wiki

Differences

This shows you the differences between two versions of the page.

Link to this comparison view

Both sides previous revision Previous revision
2-factor-authentication-faqs [2019/03/18 07:25]
serbizadmin
2-factor-authentication-faqs [2019/03/19 17:24] (current)
ton
Line 1: Line 1:
 ====== 2-Factor Authentication FAQs ====== ====== 2-Factor Authentication FAQs ======
   * **I couldn'​t log in. I might have missed my authentication window. How do I re-attempt at registration?​**   * **I couldn'​t log in. I might have missed my authentication window. How do I re-attempt at registration?​**
-  - Register your QR code again with another phone that has a google authenticator in it. Please see attached image for your QR code.+  - Register your QR code again with another phone that has a google authenticator in it. 
   - After QR code registration,​ check if both phone produces the same token code.   - After QR code registration,​ check if both phone produces the same token code.
   - If by any case they did not produce the same token code, update your phone'​s Time and Date settings then reboot it.   - If by any case they did not produce the same token code, update your phone'​s Time and Date settings then reboot it.