====== Troubleshooting Tips - Webinar Presentations ====== * Issue: the audio is not working with the video Solution: Properly share your screen to play the video. - Click on the Share Screen button in the toolbar. \\ {{ ::sharescreen.png?nolink&400 |}}\\ - Check the box to **Share Computer Sound** at the bottom of the Share popup window. If you're going to share a video clip, also check the **Optimize Screen Share for Video Clip.** \\ {{ ::zoom-optioned-enabled.png?nolink&400 |}} \\ Make sure your volume is on an appropriate level.\\ {{ ::check-sound-settings.png?nolink&600 |}} \\